It used to be that outsourcing your customer service or your call centers was an easy decision based on financial incentives: You get cheap labour overseas, you cut down on the costs (and chaos) of running a 24/7 in-house customer service leaving it in the hands of your outsourcing company, Read more…
Social Media has emerged to form an indispensable part of businesses. It is a crucial platform to develop valuable business insights and grow your brand. People spend as little as 5 hours to as long as 20 hours per week on social media. With almost half the week spent on Read more…
What are data mining services? In simple words, ‘Data Mining is the process of extracting valuable data from a large pool of unorganized raw data is called as data mining’. Data Mining is also referred to as ‘Knowledge Discovery in Data (KDD). Large companies use data Mining to sift through Read more…